Hospitality and tourism

Solutions for the tourism industry

Hospitality and Tourism

Today our business reality presents us with two constants: uncertainty and permanent change.
In this context, organizations are in continuous transformation, so it is difficult to think that they will continue to operate indefinitely in the same way, reality requires adaptation. Thus, the strategic business vision, deep knowledge of the environment and a competitive advantage, are key elements to understand this constant and respond in a timely manner.

We have experience in consulting and advising companies and organizations, in these sectors:

Private sector:

    • Timeshare Corporations
    • Airlines.
    • Catering companies.
    • Transport companies in general.
    • Wholesale Operators, Travel and Tourism Agencies
    • Theme, amusement, animal and natural parks.
    • Restaurants and chains.
    • Rural, cultural and adventure tourism.

Public sector:

    • National Tourism Secretariat.
    • Provincial and Municipal Tourism Entities.
    • National and provincial organizations, linked to the sector.

What is Our Proposal for the Tourism Industry?

  • Analysis and evaluation of the strategy and organizational culture.
  • Survey, diagnosis and measurement of organizational climate and / or internal communication.
  • Implementation of continuous improvement processes
  • Customer satisfaction management system.
  • Evaluation and development of suppliers.
  • Comprehensive quality management system.
  • Management indicators.
  • Multifunctionality of the staff.
  • Quality costs.
  • Telephone management
  • Opinion polls
  • Seminars and awareness courses
  • Polymodal training and development center.
  • Implementation and certification of environmental management systems.
  • Comprehensive safety and hygiene system.
  • Image & Institutional Communication.

Contact us

Together we will find the right way for your Organization

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